Frequently Asked Questions

Birdline is the Timeless Apparel for Life Outside: original bird and outdoor artwork drawn by Birdline, on tees built for repeat wear. Every product page has a Find Your Fit guide, any two tees ship free, and every order is backed by our 30-day guarantee.

Put three or more tees in your cart and every tee drops to its Field Set price: Signature from $34, Everyday from $24. Extended sizes take the same reduction, so they land a little higher. Hats are not part of Field Set pricing.

You have 30 days from delivery. Contact us before sending anything back. Authorized customer-choice returns must be unworn, unwashed, unaltered, and in original condition; the customer pays trackable return shipping. Damaged, defective, misprinted, or incorrect orders are handled at no additional cost when approved. Read our Returns policy.

We do not process direct size or color exchanges. You may request an eligible return within 30 days and place a new order for the size or color you prefer. If we sent the wrong item or your order arrived damaged, defective, or misprinted, contact us within 30 days so we can make it right. Read our Returns policy.

Orders are processed within 1–5 business days, and Standard Shipping takes 3–7 business days after processing. See our Shipping page for full details.

Not yet — we currently ship within the United States, including Alaska, Hawaii, and U.S. Territories.

Once your order ships, you’ll receive an email with your tracking number so you can follow it every step of the way.

Contact us within 30 days at support@birdlineoutfitters.com with your order number, a description of the issue, and clear photographs. If approved, we will arrange a replacement or refund at no additional cost. Please do not mail the item back unless our support team provides return instructions. Read our Returns policy.

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Avoid ironing directly on the print.

Some designs return, some fly away for good. Join the Flock email list to hear about restocks first.

We process orders quickly, but email us as soon as possible at support@birdlineoutfitters.com and we’ll do our best to catch it before it ships.

Yes — digital gift cards are available in amounts from $25 to $150. They never expire.