Terms of service

These Terms of Service ("Terms") govern your access to and use of the Birdline Outfitters website, products, and services. By accessing our site or placing an order, you agree to these Terms.

Birdline Outfitters is operated by DVAI LLC, Tennessee, United States. Questions about these Terms can be sent to support@birdlineoutfitters.com.

1. Using Our Website

Our website is intended for personal, non-commercial use. You agree not to misuse our site, attempt to gain unauthorized access, or use any automated means to access or collect information from our site. We reserve the right to restrict or terminate access to anyone who violates these Terms.

2. Orders & Payment

All prices are listed in USD and are subject to change without notice. By placing an order, you agree to provide accurate information and authorize payment for the full amount of your purchase. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

3. Shipping & Delivery

Please see our Shipping Information page for details on processing times, shipping rates, and delivery estimates. We are not responsible for carrier delays or events outside our control.

4. Returns & Exchanges

We want you to love your gear. If something isn't right, please see our Returns & Exchanges page for details on how to start a return or exchange.

5. Gift Cards

Gift cards are delivered digitally and are non-refundable. They have no expiration date and may not be redeemed for cash except where required by law.

6. Promotions & Discount Codes

Promotions and discount codes are for a limited time and cannot be combined unless stated. We reserve the right to modify or cancel promotions at any time.

7. SMS Terms

By opting in to receive SMS messages from Birdline Outfitters, you agree to receive recurring text messages about your orders, promotions, and exclusive offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages.

8. Intellectual Property

All content on this site—including logos, text, graphics, product designs, and photography—is the property of Birdline Outfitters and protected by copyright and trademark laws. You may not copy, reproduce, or use our content without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

Questions?

If you have any questions about these Terms, please reach out to us at support@birdlineoutfitters.com.